Quality of service cannot be compromised at any cost. Therefore constant assessment and audit of an IT Service Management system play a pivotal role in ensuring the growth of an organization's business.
Quadrant's vast expertise in this field can provide assistance in achieving compliance as per industry best practices.
- Compliance to best practices ensures alignment of information technology services to business strategy.
- Enhances internal process efficiencies and optimal services to internal customers
- Having an independent and comprehensive framework for SAM that is aligned to service management provides the confidence that work done will align to corporate governance and industry best practice developments.